Aug 05 2008
Qantas Questions
I have never seen a bunch of people praying for an airline disaster more than the Australian media over the last couple of weeks. Hiding behind the guise of concern over moving Qantas’s maintenance work offshore, I get the impression they want this to happen just so they can turn around and say “Ha, we told you so”.
Sure there hasn’t been to many big stories lately (apart from Brangelina’s twins) but at least make it look like you don’t want a disaster!
Of the latest apparent failures we had an explosion in the cargo hold of one of Qantas’s plains that caused a decompression. The plane in the end landed safely and it appears this incident had nothing to do with plane maintenance (maybe oxygen tank maintenance). The problem will be rectified on the ground.
Then there was some problem with a landing gear that was noticed during a flight. The flight was then turned around and landed safely in the end the problem was rectified on the ground.
Since then there have been a few delays in flights taking off much to the disappointment of passengers. Yes delays are annoying and can make you a bit impatient but as a mate of mine screams at the top of his lungs “You can’t fix the bastard when it is flying, I don’t give a fat rats if we don’t take off for a week, as long as they fix the problem before we take off!”
I absolutely cannot believe the response from passengers when they are questioned about the delays. “I have been waiting over 7 hours, this is ridiculous” and “I will never fly Qantas again” are some of the more amusing ones. I am actually a little concerned that the old adage of ‘the customer is always right’ may creep into the subconscious of Qantas’s management group so I make this plea.
Dear Qantas, Please don’t listen to the media and hundreds of whinging half witted idiots you call passengers. If you see a problem with any of your planes please continue to fix them. Don’t be bleated into an unsafe flight for fear of a media pizzling.
You cannot fix problems 10,000 meters in the air.
